• LocationWalsall, West Midlands, Darwall Street, WS1 1DA**
  • Our Working HoursOpening times: 24 hours a day*
  • Phone Us!Free phone: 0800 051 8628

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Walsall Plumbing Testimonials

Customer Name: John R. Davis.
I wish to thank two of your staff for the very professional manner in which they dealt with the emergency call-out to my property. Firstly the lady who took my initial telephone call, whose name I believe was Kerry. She listened carefully to my problem and then proceeded to offer a solution giving detailed information on how to solve it. She was polite, courteous and extremely knowledgeable.
Secondly to the engineer, Tim Friedenheim, who arrived at the agreed time and immediately got on with the job. He to was extremely polite, courteous and fully understood what needed to be done to resolve the problem.
I have been involved with the training of customer service to both domestic and international companies within the United Kingdom and the USA and it always stands out when excellence is achieved in this field.

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Example Of Our Plumbing Services

Boiler Service
A boiler service must be carried out as preventative maintenance, so that the boiler's correct operation can be verified. In a correctly-administered service, the boiler is disconnected from the gas supply, and disassembled. The parts are then individually assessed and cleaned where necessary, with any faults noted. The chimney must be terminated correctly, and the flue test carried out must be satisfactory. In addition, all safety devices must work correctly, and the ventilation of the boiler must be up to standard. The operational pressure of the boiler in mBAR (millibars) must also be noted. In the absence of this information,the total heat input must be noticed, either in kW (kilowatts) or BTUs (British Thermal Units).

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